http://www.digitaltip.com.au Social media marketing strategy, digital advertising Thu, 12 Aug 2010 15:05:02 +0000 http://backend.userland.com/rss092 en photo credit: Adam Tinworth There is a particular psychology around retail architecture, (not just shopping malls, thanks Mr Gruen) when consumers respond to "scripted disorientation" cues in the environment. Something I read years ago stuck with me - there's a trick retailers use by extending the flooring that's in their ... http://www.digitaltip.com.au/index.php/is-it-customer-service-if-youre-not-a-customer/